Politique de remboursement

At Boudoir, we are dedicated to offering you exceptional products and an outstanding shopping experience. For your convenience, we have outlined our return and exchange policy below.

Pyjamas & Loungewear

We are pleased to offer exchanges on pyjamas and loungewear within 3 days of receiving your order. To be eligible for an exchange, the following conditions must be met:

• The item must be unused, unwashed, and in perfect, resalable condition.
• The tags must remain attached, and the item must be returned in its original packaging.
• Requests for exchanges must be made within 3 days of delivery. Unfortunately, we are unable to process exchanges beyond this timeframe.

Lingerie & Swimwear

For reasons of hygiene and safety, lingerie and swimwear are considered final sale and are non-returnable and non-exchangeable. We encourage you to carefully consider your selections before completing your purchase.

No Refunds

Please note that we do not offer refunds on any purchases. We are, however, happy to assist with exchanges as per the conditions outlined above.

How to Exchange

To initiate an exchange, please contact our customer service team at [Instagram direct message or by message in the website] within 3 days of receiving your order. Kindly provide your order number and the details of the item(s) you wish to exchange. Our team will assist you promptly and guide you through the process.

Thank you for choosing [Boudoir]. We value your patronage and are committed to ensuring your satisfaction with every purchase.